How to Book Your Adventure

Most people join us in one of two ways. You can book directly through our website or you can reach out and arrange a call. I speak to most climbers before they join a trip, so if you prefer a chat, you can book a call with me HERE.

Once your booking is confirmed, you will receive an email with your login details for your personal trip portal. Inside this portal, you can view your itinerary, add extras, and submit your flight information.

Your Welcome Pack

Next comes your welcome pack. In your trip portal, you will share your details, including your T-shirt size and your address. We will then send your Kilimanjaro T-shirt straight to you.

You will also receive your full kit list and my Kilimanjaro E-Book. This guide covers everything from route overviews to weather conditions and preparation tips. You will also get access to our training programs. We have written sixteen different plans based on your schedule, gym access, and whether you can use a stair climber. Each plan runs for three months and gives you the ideal lead-up to your climb.

Support Before You Fly

We know that many climbers book several months in advance, so you will have ongoing support right up until your departure. You can contact us anytime on our WhatsApp channel, and you can book a call with me whenever you need.

Three months before your climb, we will check in with you to go through your kit list and answer any questions that usually come up closer to the trip. We can also arrange any kit rentals you would like. Renting can be a great option, especially for items you may only use once.

Eight Weeks Before Your Trip

At this point, you will start receiving weekly emails from us. These messages will guide you through the final preparations, help you organise your visa, and give you more information about what to expect. We will even teach you some Swahili, so you arrive feeling confident and ready.

Group Call and Team WhatsApp

One to two weeks before your trip, we will host a group call with your fellow climbers. This is not an introduction session. Instead, we will brief you on the expected weather and ensure you have everything ready. Right after the call, we launch the team WhatsApp group. This group allows you to ask questions, receive updates, and sometimes even connect with people who are on the same flight.

Arrival in Tanzania

When you land in Tanzania, we will be right there to meet you. From that moment on, you are in our hands.

The day before your climb begins, we set up a dedicated family and friends WhatsApp group. You can add whoever you wish. They cannot comment, but they will receive continuous updates and photos from your journey. This helps reduce the pressure on you to stay in touch from the mountain and keeps your loved ones relaxed and informed.

Payments and Flexibility

We do not require full payment until thirty days before your trip start date. To secure your place and reserve your hotel rooms, we ask for a deposit of £100 or $100. You can choose to make monthly payments if that suits you.

Your funds are never used before the trip. This protects you and ensures a full refund can be given if ever required.

Ready to Chat

If you would like to talk through anything at all, you can book a call with me HERE or send an email HERE.

I look forward to chatting with you.

Jack Fleckney