Privacy Policy

Last updated: 9th July 2025

Legend Expeditions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book an expedition with us.

If you have any questions, contact us at legal@legendexpeditions.com.

1. What Information We Collect

We may collect the following types of personal information:

  • Full name, email address, phone number, mailing address

  • Passport details and date of birth (for travel arrangements)

  • Health or medical information (for expedition safety)

  • Payment information (processed securely via third-party providers)

  • Emergency contact details

  • Any information you provide in enquiry or booking forms

  • Website usage data via cookies and analytics tools

2. How We Collect Information

We collect information when you:

  • Submit an enquiry form on our website

  • Begin or complete a booking process (including abandoned carts)

  • Communicate with us via email, phone, or social media

  • Use our website (via cookies and tracking tools)

3. Why We Collect Your Data

We use your data to:

  • Process and manage enquiries and bookings

  • Communicate with you about your trip

  • Ensure your safety and provide appropriate support during expeditions

  • Send occasional marketing emails (with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal obligations

4. Use of Cookies and Tracking

We use cookies and similar technologies to:

  • Track website usage and performance

  • Understand user behavior and improve design

  • Power analytics tools (e.g., Google Analytics)

  • Support retargeting and marketing campaigns

You can manage your cookie preferences in your browser settings.

5. Third-Party Services

We may share your data with trusted third parties who help us run our business, such as:

  • Payment processors

  • Booking and logistics partners

  • Email marketing platforms

  • Analytics and CRM services

These providers are obligated to protect your data and use it only for our specified purposes.

6. International Data Transfers

Because we serve a global audience and use cloud-based services, your information may be transferred and stored outside your country of residence. We ensure appropriate safeguards are in place as required by applicable law, including the GDPR.

7. Your Rights

If you're located in the EU or UK, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent for marketing at any time

To exercise any of these rights, email us at legal@legendexpeditions.com.

8. How We Protect Your Data

We take data protection seriously and use appropriate technical and organizational measures to keep your information secure, including encrypted storage and access controls.

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law (e.g., for tax or travel regulation compliance).

10. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date clearly stated.

12. Contact Us

If you have any questions, requests, or concerns about your data, please contact:

Email: legal@legendexpeditions.com