Privacy Policy
Last updated: 9th July 2025
Legend Expeditions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book an expedition with us.
If you have any questions, contact us at legal@legendexpeditions.com.
1. What Information We Collect
We may collect the following types of personal information:
Full name, email address, phone number, mailing address
Passport details and date of birth (for travel arrangements)
Health or medical information (for expedition safety)
Payment information (processed securely via third-party providers)
Emergency contact details
Any information you provide in enquiry or booking forms
Website usage data via cookies and analytics tools
2. How We Collect Information
We collect information when you:
Submit an enquiry form on our website
Begin or complete a booking process (including abandoned carts)
Communicate with us via email, phone, or social media
Use our website (via cookies and tracking tools)
3. Why We Collect Your Data
We use your data to:
Process and manage enquiries and bookings
Communicate with you about your trip
Ensure your safety and provide appropriate support during expeditions
Send occasional marketing emails (with your consent)
Improve our website, services, and customer experience
Comply with legal obligations
4. Use of Cookies and Tracking
We use cookies and similar technologies to:
Track website usage and performance
Understand user behavior and improve design
Power analytics tools (e.g., Google Analytics)
Support retargeting and marketing campaigns
You can manage your cookie preferences in your browser settings.
5. Third-Party Services
We may share your data with trusted third parties who help us run our business, such as:
Payment processors
Booking and logistics partners
Email marketing platforms
Analytics and CRM services
These providers are obligated to protect your data and use it only for our specified purposes.
6. International Data Transfers
Because we serve a global audience and use cloud-based services, your information may be transferred and stored outside your country of residence. We ensure appropriate safeguards are in place as required by applicable law, including the GDPR.
7. Your Rights
If you're located in the EU or UK, you have the right to:
Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict how we process your data
Withdraw consent for marketing at any time
To exercise any of these rights, email us at legal@legendexpeditions.com.
8. How We Protect Your Data
We take data protection seriously and use appropriate technical and organizational measures to keep your information secure, including encrypted storage and access controls.
9. Data Retention
We retain your data only as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law (e.g., for tax or travel regulation compliance).
10. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date clearly stated.
12. Contact Us
If you have any questions, requests, or concerns about your data, please contact:
Email: legal@legendexpeditions.com